JOB SUMMARY:
We are looking for a Product Knowledge & E-learning Specialist who will be responsible for organizing, maintaining, and delivering structured product knowledge across the organization. The role focuses on managing and updating e-learning courses, supporting product education initiatives, and ensuring that product knowledge is accessible, up-to-date, and easy to understand.
This position is suitable for fresh graduates or early-career professionals interested in knowledge management, product education, and learning design.
Our values are based on principles as openness, tolerance and willingness to give and receive feedback.
We care a lot about our people and we support them.
We work on our own products and the quality of our products is very important to us.
Your goal will be to be a team player who shares the same values with us.
JOB RESPONSIBILITIES:
Knowledge Management
- Collect, structure, and organize product knowledge from internal stakeholders.
- Maintain a centralized knowledge library (documentation, guides, presentations, FAQs).
- Ensure product materials are up-to-date and aligned with current product releases.
- Support classification, tagging, and structuring of knowledge content.
- Identify missing or outdated content and coordinate updates with product teams.
- Support internal communication of product updates and changes.
E-Learning & Course Management
- Manage and maintain the company’s e-learning platform and course catalog.
- Update existing courses based on product changes and new releases.
- Create new online courses based on product specifications and materials provided by Product Managers and Product Owners.
- Convert product documentation into structured learning content.
- Prepare quizzes, learning materials, and basic assessments.
- Track course completion and learner participation.
- Support reporting on training engagement and course usage.
- Coordinate regular communication with Product Managers to collect product updates and roadmap information.
Product Education & Training
- Prepare user guides, tutorials, and supporting materials.
- Assist in preparing webinars and internal training sessions.
- Adapt learning materials to different audiences (sales, support, partners).
- Gather learner feedback and suggest improvements to courses and materials.
- Support development of simple certification or learning recognition programs.
Collaboration & Process
- Maintain regular communication with Product Owners to stay informed about new features.
- Cooperate with Sales, Customer Success, and Support to understand learning needs.
- Ensure consistency between product messaging and training materials.
- Support internal knowledge-sharing initiatives.
KEY REQUIREMENTS:
Experience
- Suitable for fresh graduates or candidates with up to 2 years of experience.
- Background in education, communication, business, IT, or related field is an advantage.
- Experience with e-learning platforms or LMS systems is a plus but not required.
Skills
- Strong organizational and structured thinking skills.
- Ability to understand technical topics and explain them clearly.
- Good written and verbal communication skills.
- Basic understanding of instructional design principles.
- Comfortable working with digital tools and content management systems.
- Proactive attitude and willingness to learn.
- Detail-oriented with good time management skills.
Ideal Profile
- Interested in knowledge management and digital learning.
- Curious about how products work and motivated to understand them.
- Comfortable working with structured content and documentation.
- Open to feedback and continuous improvement.
- Team-oriented and reliable.
WE OFFER:
- Opportunity to work on our own products in a very unique domain – offshore energy
- Flexible working hours and hybrid working model
- Working in an environment where we continuously introduce the latest processes and approaches, to increase customer success as well as DX
- Books and materials you need for your education and development
- Health package – height adjustable tables, ergonomic chairs, fruit
- Benefit system tailored for each employee focused on well-being and development
- Team-buildings and company retreats
- Opportunity to see the locations where our customers are located (Norway, UK, Asia…) and see how offshore wind farms and coastal and marine surveillance work
- Nice new downtown office
- Regular team breakfast, coffee and snacks
- Financial contributions for home internet, III. Pension pillar, for lifetime jubilees etc.
- Loyalty bonus
- Extra vacation and Birthday Off
- Health Day, Sport Day, grill parties
Vissim is a technology company, developing innovative software solutions for the maritime and offshore energy domain. Our focus is to provide solutions for optimized constructions and operations logistics for windfarms and to provide safety at sea. Unlocking the potential in our software solutions, we deliver turnkey projects all over the world utilizing renewable energy sources and minimizing the environmental footprint.
